Policies

Occupancy: Maximum room occupancy is listed for each room on our reservation page. All guests must register. Unregistered guests/or more than maximum occupancy violates State and Federal fire code and will result in guests asked to leave without refund. Babies must be registered.

 

Children: twelve and under are free at Hearthstone Inn and McBee Cottages. We are sorry, children under 16 are not allowed at the Cannon Beach Hotel or under 12 at The Courtyard -- no exceptions please.

 

Deluxe Continental Breakfast: is not included at the McBee Cottages or the Hearthstone Inn. Our Deluxe Continental Breakfast is served for Cannon Beach Hotel and The Courtyard guests in the Cannon Beach Café, 8 to 10 A.M. Other guests may purchase breakfast when seating is available. No children under 12 please. Reservations are required one day in advance please. Call the Front Desk for details or reservations.

 

Cancellations: Each reservation is both important and special to us. Rooms are specifically assigned and held at the time of reservation. Cancellations are only accepted by phone, a $30 service fee applies: call 503-436-1392. For a deposit refund: Off-Season: cancel seven (7) days or more prior to arrival date (October 1 through June 14). Summer Season: cancel two weeks (14 days) or more prior to arrival (June 15th through September 30). Cancellations within seven (7) days or fourteen (14) day period and/or early departures are not refundable. Full payment is due six days prior to arrival, payment confirmation is sent by email.

 

Rates and Taxes: Rates posted are based on double occupancy and do not include 8% city and 1.8% state tax. Summer season and weekends: two-night minimum.

 

Discounts: AAA, Military, Senior Citizen, and New Guest discounts require a two-night stay and are only available from November 1st to June 1st. Please see our website reservation page. Discounts are only available with standard rates and are not available with special offers, other discounts, or any reduced price voucher coupons.

 

Reservations, Deposits, Payments: Deposits required at time of reservation and hold rooms regardless of circumstances. Up to seven (7) days: one (1) night deposit. Eight (8) to fourteen (14) days: three (3) nights deposit. Reservation balance is due six (6) days prior to arrival. Reservation made within seven (7) days of arrival date will be charged in full and refunds are not available.

 

Extra Person: Extra people over 12 years old and over the basic double occupancy: $15 per person, per night.

 

Rollaway: Rollaway beds are not available.

 

Keys: We use old-fashioned keys, please return keys to Front Desk at checkout. Locks are replaced when keys are lost. A $50 lock replacement fee is charged for each key not returned within 3 days.

 

Housekeeping Rooms: Equipped kitchenette rooms are "housekeeping units", this type of accommodation requires kitchenettes to be left clean and in the condition found upon arrival. If it is not possible, we ask that you kindly accept a $10.00 cleaning fee. To avoid this charge, please take advantage of cleaning supplies provided. Kitchens are inventoried after checkout, guests are responsible for missing or damaged items. All the food amenities and supplies are complimentary and refreshed daily.

 

Smoking: We are completely non-smoking. This includes any kind of pipe, vapor device, cigar, tobacco cigarette or marijuana cigarette, both inside and out. Smoking in a room: $500 cleaning fees and guests asked to leave without a refund. Please smoke 10 feet or more from buildings.

 

Pet Friendly: We welcome pets at McBee Cottages and Hearthstone Inn only. Pet Rates Year Round: $15 per pet, per stay. Maximum TWO (2) pets per room. Pet amenities at check-in. Failure to register pets in pet friendly or found in pet-free rooms subject to $150 fine and guests asked to leave without refund. Rules: pets must be quiet, leashed, picked up after -- pet station available. Pets cannot be left unattended in rooms or cars in parking lot. Pets not allowed on furniture without protection. Rooms with unattended pets will not be serviced and guests will be contacted.

 

Groups and Events: Group events must be preapproved. Rental of all rooms may be required and/or additional fees may apply. Alcoholic beverages may require permits/additional insurance. Tents, and/or other equipment such as chairs, tables, cooking equipment must be prearranged. Parking for attendees who are not guests is not allowed.

 

Damages: Guests are responsible for damages to their room and/or Company property during their stay. The Company reserves the right to charge the credit card on file for damages caused by the registered guest, members of their party, or their pets. Damages include, but are not limited to unregistered pets, pet damage, smoking, extra cleaning fees, lost key fees, missing items, or property damage at full replacement costs. Guests are notified in writing immediately.

 

All policies and fees are subject to change without notice. Credit cards on file are required. By making your reservation you have acknowledged and accepted these policies.

 

Thank you for choosing Cannon Beach Hotel Lodgings!